Refund Policy

Last updated: March 5, 2026

Legal: Terms & Conditions Privacy Policy Refund Policy Pricing

            Banger is a digital subscription service. Due to the nature of digital products,
            all sales are generally final. However, we will always act fairly if something
            goes wrong on our end.
        

1. Our Commitment

We want you to be satisfied with Banger. If you experience a genuine issue that prevents you from using the service, we'll work with you to make it right. We process all refunds through Paddle, our Merchant of Record, who handles billing on our behalf.

2. When You Are Eligible for a Refund

✓ Eligible

A technical error on our end prevents access to features you paid for
You were charged after cancelling your subscription
A duplicate charge occurred due to a billing error
The service was completely unavailable for an extended period

✕ Not Eligible

You simply changed your mind or no longer need the service
You forgot to cancel before the renewal date
You didn't use the service during the billing period
Dissatisfaction with AI output quality
X (Twitter) API issues outside our control

3. Refund Window

Refund requests must be submitted within 14 days of the charge date, in accordance with Paddle's refund policy. Requests submitted after this window will be reviewed on a case-by-case basis at our sole discretion.

4. How to Request a Refund

Email us at info@getbanger.tech with the subject line "Refund Request".
Include your account email address, the charge date, and a brief description of the issue you experienced.
We will review your request within 3 business days and respond with a decision.
If approved, the refund will be processed through Paddle and credited back to your original payment method within 5–10 business days depending on your bank.

5. Cancellations

Cancelling your Pro subscription stops future renewals. You retain Pro access until the end of your current billing period. Cancellation does not automatically trigger a refund. To cancel, go to your account settings or email us at info@getbanger.tech.

6. Paddle as Merchant of Record

All payments are processed by Paddle, our Merchant of Record. Paddle handles all billing, tax, and payment disputes. If you have a billing dispute that we cannot resolve, you may also contact Paddle directly at paddle.com. Paddle's refund and dispute resolution policies may also apply to your purchase.

7. Chargebacks

We strongly encourage you to contact us before initiating a chargeback with your bank. Chargebacks cause unnecessary delays and fees. We are happy to resolve any legitimate billing issues quickly and directly.

8. Changes to This Policy

We may update this Refund Policy at any time. Changes will be posted on this page with an updated date. Continued use of Banger after changes constitutes acceptance of the revised policy.

9. Contact

Refund requests and billing questions:
📧 info@getbanger.tech
🌐 https://getbanger.tech

Terms & Conditions Privacy Policy Refund Policy Pricing